Frequently Asked Questions
Discover our most frequently asked questions below.
Planters Inn is located at 112 North Market Street, Charleston, South Carolina, 29401. We are situated at the corner of Market & Meeting Streets in the French Quarter of downtown Charleston.
Yes. Private airport transfers can be arranged throughout our Concierge or Front Desk.
Our guaranteed check in time is 4:00 P.M., and our check out time is 12:00 P.M.
We are always happy to check you in earlier than 4:00 P.M. If we have a room that is available, we do not charge fees for early check-in.
We allow a late check out pending availability for a fee.
We have Valet Parking on site, please arrive via North Market Street to our Front Door.
Yes. We partner with a third party service for our Laundry Service and they provide same day laundry for laundry received before 8:00AM and next day service for laundry received after 8:00AM from Monday to Friday.
Unfortunately, Planters Inn is not a pet friendly hotel.
A deposit equal to the first nights’ accommodation and tax is due at time of booking, with the remaining balance of reservation due at 72 hours prior to arrival. ***restriction might apply to some rates****
If you cancel your reservation outside of 72 hours prior to your arrival date, we will refund your deposit in full. If you cancel less than 72 hours prior to your arrival you will be charged a cancellation fee equal to the value of your entire stay. If you have booked an Advance Purchase Rate, it is non-changeable and non-refundable at the time of purchase.
Yes. We do not allow smoking in any of our rooms or suites.
Yes. We are proud to offer acclaimed dining at our restaurant, Peninsula Grill, and our café, Benne’s.
Peninsula Grill
Beyond the garden path illuminated by lantern light lies Peninsula Grill, Charleston’s most romantic restaurant and a destination in its own right. Consistently ranked among the city’s finest dining experiences, Peninsula Grill is renowned for its elegant atmosphere, exceptional service, and iconic cuisine — including the world-famous Ultimate Coconut Cake®.
Benne’s
Born from the success of Peninsula Grill at Planters Inn, Benne’s—named for the local, nutty-sweet sesame wafer—offers the best of Charleston cuisine in a casual atmosphere. For quintessential Low Country cuisine served in a relaxed yet classic Charlestonian atmosphere, look no further. Open for breakfast, lunch and dinner, and featuring handcrafted coffee drinks, cocktails and more.
Yes. An occupancy fee of 5% of room rate (plus applicable taxes) will be applied to all reservations. This fee is in addition to the room rate per night. This fee is intended to offset expenses and lend support to the destination’s infrastructure, employee benefits and subsidies for public transportation.